At Zaki Traveler, we strive to ensure your complete satisfaction with our travel products. Please review our return and refund policy carefully.

1. Eligibility for Returns
You may request a return or refund within 7 days from the date you receive your order if:

  • The product is defective or damaged upon delivery.
  • You received the wrong product.

2. Return Process
To initiate a return, please follow these steps:

  • Contact us within 7 days of delivery at [email protected] with your order number and a description of the issue, including photos if applicable.
  • Our customer service team will review your request and provide instructions on how to return the item.

3. Condition of Returned Items
Products must be returned in their original packaging and condition. We reserve the right to refuse returns if the product shows signs of misuse or damage not related to shipping.

4. Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
Refund will be in cash.

5. Non-Returnable Items
Products that are not eligible for return include:

  • Items damaged due to customer misuse or negligence.
  • Products missing original packaging or accessories.

6. Contact Information
For any return or refund inquiries, please contact us at:
[email protected]